Warranty
Bulletproof Suspension offers a life time warranty on any parts manufactured by Bulletproof Suspension Inc. This warranty is transferable. The life time warranty doesn’t include any wearable parts/items like Power Coat, Ball Joints, Uniballs, Heim Joints or bushings. It also will not cover parts not manufactured by Bulletproof Suspension Inc, like Coil springs, Shocks, Coil Overs, Leaf Springs, bolts, Drive lines.
If you have a warranty claim you will need to take pictures of the broken part or parts still on the truck/suv as well as a couple of the truck/suv, and email the pictures to andrew@bulletproofsuspension.net or bryan@bulletproofsuspension.net. Make sure to include your contact information and shipping information. Once we have the pictures we will contact you to go over the process from that point.
Returns
Returns are only expected if the kit has not yet been installed on the the vehicle, there is a 35% restocking fee on any and all returns. The original shipping cost is not refunded and the customer would be responsible for the cost of shipping the kit back to Bulletproof Suspension. No refunds will be made until the kit has been returned to Bulletproof Suspension and has been check out and inventory of the parts has been made. As long as all parts are accounted for the refund will be given to accounting, refunds could take up to 5 workings to complete.
